Terms & Conditions
ADMISSION ON OPEN DAYS
We want to make your visit as safe as possible. It is recommended that visits are pre-booked online to guarantee your place as numbers are limited. However, we do take admission on the door. BWC Members, Essential Carers (with I.D.), Valid Voucher/Complimentary Ticket holders and Under 3s (all of whom are admitted for free) do NOT need to book..
- Pre-book up to 9am on the day of your visit: Online tickets can be purchased up to 9am on the day you wish to visit (subject to availability).
- Double check the details: Please check the chosen date and ticket types are correct prior to payment as TICKETS ARE NON-REFUNDABLE AND NON-TRANSFERABLE.
- Confirmation of your ticket purchase will be sent to your email address (as provided by you, so please check it has been input correctly). Please bring a note of your order/booking reference and present it on arrival, or show it on your device screen.
- British Wildlife Centre Members do NOT neeed to pre-book, but valid Membership cards must be presented at the Admissions Desk on arrival to gain entry to the Centre, otherwise an admission fee will be payable. Our Membership ‘Bring a Friend for Half Price’ benefit is valid for adult and senior members. One guest per member, per visit. The Member's guest does not need to be booked in online, but payment (at half price) will be charged at admission. If you have recently joined as a member but have not yet received your cards please quote your name and membership number (if you have been allocated one) as our admission staff will have a record of this.
- Holders of Pre-paid Gift Vouchers or Complimentary Tickets do NOT need to pre-book online.Only gift vouchers, admission vouchers, and complimentary tickets issued by the British Wildlife Centre are valid. Valid complimentary tickets/gift vouchers must be handed in at the Admissions Desk on arrival to gain entry to the Centre, otherwise an admission fee will be payable.
- Essential Carers (accompanying those with a disability) are permitted free admission and do NOT need to pre-book online. The person they are accompanying does need to pay the relevant admission fee either pre-booking online or on the door. Carer I.D. or proof of the qualifying disability must be presented at the Admissions Desk on arrival to gain entry to the Centre, otherwise an admission fee will be payable.
- Under 3s are permitted free admission and do NOT need to be pre-booked online.
- Blue Peter Badges: We are no longer part of the Blue Peter badge scheme, and Blue Peter badge holders will NOT be given free admission.
- Promotions: Any 'One Child Free' promotions featured in local publications will need to be booked in using the relevant ticket option and inputting the advert reference. A hardcopy of the original voucher advert must be handed in at Admissions. Photocopies will not be accepted.
- Weather Conditions: Booked tickets will not be refunded or transferred to another date due to weather conditions. However, should the British Wildlife Centre judge conditions to be unsuitable or unsafe for visitors then tickets will be re-booked on another date.
- The British Wildlife Centre reserves the right to withdraw, suspend or alter discounts and promotions at any time without prior notice.
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